Waifu AI Complaints Policy
The following terms constitute our “Complaints Policy”: We are committed to providing a positive and respectful environment for all users of our Site. If you have any complaints regarding any aspect of our services, please follow the procedures outlined below.
Information to Include in Your Complaint: To help us address your complaint effectively, please include the following information: Your name and contact information.
A detailed description of your complaint.
Any relevant screenshots or documentation that support your complaint.
The date and time the issue occurred.
Acknowledgement: Upon receiving your complaint, we will acknowledge receipt and resolve within 7 business days.
Investigation: Our support team will review and investigate your complaint. This may involve contacting you for further information or clarification.
Resolution: We aim to resolve complaints promptly and will provide you with a response outlining the findings of our investigation and any steps we have taken to address your concerns. All reported complaints will be reviewed and resolved within 7 business days.
Follow-Up: If you are not satisfied with the resolution of your complaint, you may request a follow-up review. We will re-evaluate your complaint and provide a final decision.
Confidentiality: We treat all complaints with the utmost confidentiality. Any personal information you provide will be handled in accordance with our Privacy Policy and applicable data protection laws.
No Retaliation: We are committed to ensuring that there is no retaliation against any user who submits a complaint in good faith. If you believe you have been retaliated against for lodging a complaint, please contact us immediately.